Privacy Policy

At BetPro Exchange Pakistan, we take privacy seriously.
This page explains what information we may collect, how we use it, and how we try to protect it.

By using this website, you agree to the practices described below.

Information We May Collect

When you use this website or contact us for support, we may collect basic information such as:

your name,
your phone number,
your WhatsApp contact details,
the content of your messages,
basic device or browser information,
and website usage data such as pages visited.

We only collect information that is reasonably related to support, communication, and website use.

How We Use Your Information

We may use your information to:

respond to your questions,
provide login, account, wallet, or payment support,
improve our website and user experience,
understand common support issues,
and maintain basic security and communication records.

We do not collect information just for the sake of collecting it.
We use it to run the website better and respond more clearly.

Cookies and Basic Tracking

This website may use cookies or similar tools to understand how visitors use the site. Cookies help improve performance, remember basic preferences, and make the site easier to use.

You can change your browser settings if you want to block or remove cookies.

How We Protect Information

We take reasonable steps to protect the information we receive. That said, no website, storage method, or online message system can be guaranteed to be completely secure.

For that reason, users should avoid sending unnecessary sensitive information unless it is clearly required for support.

Sharing of Information

We do not sell your personal information.

We may share limited information only when reasonably necessary to:

provide support you asked for,
work with service providers who help operate the site,
protect against abuse, fraud, or misuse,
or comply with legal obligations if required.

Third-Party Services

This website may contain links, buttons, or references to third-party services, including communication tools or payment-related channels. Those third parties operate under their own policies.

We are not responsible for how third-party services collect, use, or store your information.

Data Retention

We may keep support messages and contact details for as long as reasonably needed to handle communication, improve service, resolve disputes, maintain security, or meet legal and operational needs.

Your Choices

You may choose not to provide certain information, but that may limit the support we can give.

If you want to ask about your information or request that certain contact records be removed, you can contact us through the support channel listed on this website.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any updated version will be posted on this page.

By continuing to use the site after changes are posted, you accept the updated policy.

Contact

If you have questions about this Privacy Policy, please contact us through the website’s WhatsApp  support channel or EMAIL:[email protected].